Parent guide

Create a parent account and sign in

1. On “Create an account”, choose “Parent” as the account type.
2. Verify your e-mail address, then sign in.

A parent account alone gives no access to student information.

Forgot password

1. On the “Sign in” page, choose the “Forgot password” link under the password field.
2. Enter your account e-mail address and choose “Send reset link”. For security, the page does not say whether an account uses that address.
3. Open the link in the e-mail in the browser where you requested it. Check your spam folder if nothing arrives.
4. Enter your new password twice and choose “Save my password”. The rule is the same as for registration: at least 8 characters, at least one capital letter (A–Z) and one punctuation mark or symbol; no spaces or Turkish letters.
5. Then sign in on the “Sign in” page with your new password.

The link is valid briefly and only once. Resetting your password does not change your account type or your access to the institution.

Parent details

1. On “My profile”, choose “Fill in parent details”.
2. Enter your phone number and your relationship with the student. Your account e-mail cannot be changed in this form.
3. Optionally answer “Is your student already enrolled with us?” and choose “Save parent details”.

Saving these details alone does not open access to student information.

Register my student

1. On “My profile”, under “Register my student”, enter your student's name.
2. Choose the request type: link with an enrolled student, or a new enrolment request.
3. Choose “Send my request”. It appears under “My requests”.

Approval, waiting and rejection

1. “Waiting for institution approval”: the institution is checking your identity and relationship. Student information stays hidden meanwhile.
2. “Link approved”: your linked student's lessons become visible.
3. “Request not approved”: check your details and send a new request, or contact the institution.

A new enrolment request does not create an enrolment or a student account automatically.

My student's lessons

1. After approval, “Lessons and recordings” appears in the menu.
2. You see your linked student's lessons and the attendance the institution has confirmed.

Your student opening a link does not mean they attended or watched the recording.

Notifications

1. “Notifications” in the menu shows absences of your linked student that the institution has finalized. “My account” shows the number of unread notifications.
2. Choose “Mark as read” on a notification you have read.
3. If attendance is corrected, the earlier notification is hidden. If you had already read it, you receive an “Attendance corrected” notification.

You never get a second notification for the same absence. If your link to the student is removed, its notifications are hidden.

Not connected yet

These are never shown as if they worked; this guide will be updated when the institution provides them.

• Absence notifications and e-mails stay switched off until the institution approves them.
• Student Q&A is not open to parents.